MyCloudWallet is a cross-platform crypto wallet designed for managing digital assets within the WAX Blockchain ecosystem, supporting both Web App and Mobile App experiences.
The project addressed complex blockchain-specific requirements such as Mainnet/Testnet environments, wallet migration flows (soft-claim and hard-claim), modern authentication methods like passkeys and mnemonic phrases, and on-chain resource management including CPU, NET, RAM, and staking rewards.
The primary design goal was to translate these highly technical concepts into an experience that feels safe, understandable, and trustworthy, enabling users with varying levels of blockchain knowledge to confidently manage assets, stake resources, and migrate wallets without fear of irreversible mistakes.
I was responsible for defining the end-to-end wallet experience, from core flows to system-level UX decisions across Web and Mobile.
World Asset eXchange (WAX)
New York, USA
World Asset eXchange (WAX) is a blockchain-based company focused on building a scalable ecosystem for digital asset management.
The platform provides infrastructure and products that enable users to interact with blockchain assets securely and efficiently, with MyCloudWallet serving as a core entry point into the WAX ecosystem.
/ Product discovery & problem framing
/ Design system alignment
/ Design handoff & collaboration with engineering
/ Cross-platform consistency (Web ↔ Mobile)
(Challenge)
Designing MyCloudWallet involved solving for high-risk interactions inherent to blockchain wallets, where actions such as migration, staking, or key management are often irreversible. Users needed to clearly understand the difference between Mainnet and Testnet, as well as the implications of actions like soft-claim versus hard-claim migrations, without being overwhelmed by protocol-level terminology.
Security and access management presented another major challenge. Supporting both passkey-based authentication and traditional mnemonic phrase recovery required careful UX decisions to balance convenience with responsibility, ensuring users understood ownership, backup, and recovery risks. Additionally, managing WAX-specific resources (CPU, NET, RAM) and staking rewards introduced abstract system mechanics that users often struggled to conceptualize, increasing cognitive load and potential for costly errors—especially across different usage contexts on web versus mobile.
(Solutions)
The solution was a trust-first, system-aware wallet experience that emphasizes clarity, progressive disclosure, and explicit confirmation for all critical blockchain actions across both platforms. Complex concepts such as Mainnet/Testnet environments, migration types, and resource staking were surfaced contextually, allowing users to access deeper technical details only when necessary while maintaining a clear mental model of what each action would affect.
Wallet setup and access flows were designed to clearly communicate the roles of passkeys, mnemonic phrases, and device-level settings, reinforcing user ownership and recovery responsibility without introducing unnecessary friction. Resource management and staking rewards for CPU, NET, and RAM were visualized in a way that connected abstract blockchain mechanics to tangible user benefits, such as transaction performance and earning potential.
Across both web and mobile, shared mental models were maintained while adapting interactions to platform-specific contexts—supporting quick checks and lightweight actions on mobile, and deeper control and configuration on web—resulting in a cohesive, secure, and confidence-building wallet experience within the WAX ecosystem.
